Above, a water pump provided by UNHCR.
Taking a step back from the moment-by-moment chronicle of my
research trip (which I fear may start to sound like a travel blog), I wanted to
reflect a bit on the paradox of research in general, and of communication
research in particular. In those settings that are now somewhat euphemistically
called “low resource” – countries so poor that the governments cannot provide
even the most basic services, places where malnourishment remains a bigger
problem than obesity – I found it very difficult to remain convinced of the importance
of my research goals.
In the face of extreme deprivation, when confronted by the
lack of the most basic material resources, I found myself wondering, “Why don’t
I just work on meeting this immediate need?” In other words, what’s the point
of doing research on something as abstract as communication, when there are
much less abstract things I could be doing with my time and energy? Research is
necessarily retrospective – you can only study something once it has happened –
and looking backwards began to feel much less important than looking forwards.
Posing this question probably reveals exactly how new to
this type of research I am. I know, I know, many of my readers are now
thinking, “You’ll get over it. We all go through this.” Quite true. I will get
over it. But I do think it’s a worthwhile process to go through, and I don’t
want to just skip over it.
This line of thinking also led me to question the need for,
or importance of both the practice of “communication” and research on the
subject. The fact that I have chosen to study a process called “communication”
does not mean that I think “communication” can solve every problem. But I do
think there are a great many problems that won’t get solved without it. Just
making a film on a topic, or raising awareness, or performing “outreach” won’t
make underlying structural problems go away, or change much in the material
world at all. And researching those efforts won’t solve any immediate material
need. It might not even solve those problems that are related to a process
called “communication.” At least, not at once.
Likewise, simply providing human beings with “information”
(in scare quotes here to indicate that this is itself a contested term) does
not often lead directly to behavior change by those same human beings. Smoking
is one good example: my fourth grade science teacher’s presentation of a piece
of smoker’s lung tissue to my class was definitely enough to persuade me never
to smoke, but I also already hated the smell of cigarettes. For several of my
classmates, that vivid piece of empirical evidence was not sufficient to
persuade them not to smoke, and by the time we all reached high school they
were clustered in the bathrooms at every class break, puffing away. Clearly,
some other motivation was at work here.
Studying the process of communication about disease
prevention and environmental conservation in villages where the only treatment
for a child burned in a cooking fire comes from my own emergency first aid kit
may seem excessively abstract. Many people will ask, “Wouldn’t it be better to
just give them clean water/medical supplies/a health clinic?” Sure, I would
reply. But then what? What if you didn’t give them what they actually needed,
but instead what you thought they
needed? How would you find out what local needs actually were? For me, that is
the point in the system where communication questions arise, and where I would
like to begin working.

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